Vets Drugs Direct - Frequently Asked Questions about pet pharmaceuticals

Frequently Asked Questions

Our frequently asked questions (FAQ) are designed to provide you with quick reference information about our products and services and how you can make best use of them.

My Account

QUESTION: How do I open an account with VETS-DRUGS-DIRECT?

Prescriptions

QUESTION: Can my veterinary surgeon charge me for a prescription?

QUESTION: My Vet is not so keen to hand over a prescription; does he have a legal obligation to do so?

QUESTION: Can I Fax my prescription to you?

QUESTION: Can a prescription have more then one product written on it, or do I have to have one prescription for each product that my vet has prescribed?

QUESTION: Is there a particular form or document that my vet must use to write out a prescription for my pet?

QUESTION: My vet has prescribed 1-month worth of tablets on the prescription form, is it ok for me to place an order for more tablets than is on the prescription?

QUESTION: Is there a phone number I can call you on for advice on matters regarding prescriptions?

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